Terms & Conditions
A square deal and solid New England values.
The Marblehead Salt Company is confident that you will fully enjoy the superior quality of our artisanal products and we stand behind every single item.
If you are not satisfied with your purchase on any of our products, or if we have made an error on your shipment, please accept our apologies and contact us immediately so we can address the difficulty as quickly as possible. Please contact us by email at firstname.lastname@example.org to discuss your return options. Craftsmanship is guaranteed and we will replace any order we agree is defective.
Items which are custom orders, which have been opened or partially consumed will not be returnable. We encourage all customers to check their orders thoroughly upon receipt and notify us of any damages or problems within 10 days of the original order date.
Refunds: Approved refunds will be issued in the same way in which the product was originally purchased (credit card, check, etc.). If the item being refunded was shipped for free and is not considered damaged or faulty, refunds will be issued less the amount of our cost to ship the product and credit card fees.
Terms of Service
Acceptable Content. When users can post comments, questions, or other material, they should note that offensive, defamatory, and illegal material will not be allowed on Marblehead Salt Co.'s website, will be taken down immediately and appropriate authorities notified.
Acceptable Use. Users may not harass or annoy other users, promote content that violates its policies, or transmit illegal material through the site or its servers.
Payment Terms. Payments are to be made via bank card at the time the transaction is effected.
Limitation of Liability. You agree that Company’s entire liability, and your exclusive remedy, with respect to any services(s) provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for such service(s). Company shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of its services or for the cost of procurement of substitute services.
Copyrights & Trademarks. The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the Marblehead Salt Co. LLC, including Theo the Salty Dog, the slogan "Stay Salty!", the Marblehead Salt Co. salting boat "Golden Eye", the Marian logo, "Marblehead Salt Co." and the look and feel of our packaging are all protected and trademarked. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner. The written content displayed on this website is owned by its respective author and may not be reproduced in whole, or in part, without the express written permission of the author.
Modification. Company reserves the right to revise the terms and conditions of this Agreement at any time. Any such revision will be binding and effective immediately upon posting of the revised Agreement on our web site. Your continued use of our site constitutes agreement to any revision of the terms and conditions of this Agreement.
Governing Law. This Agreement shall be governed in all respects by the laws of the United States of America and by the laws of the Commonwealth of Massachusetts. Each of the parties irrevocably consents to the exclusive personal jurisdiction of the federal and state courts located in Massachusetts, as applicable, for any matter arising out of or relating to this Agreement, except that in actions seeking to enforce any order or any judgment of such federal or state courts located in Massachusetts such personal jurisdiction shall be nonexclusive.
Personal information is not shared with third parties. Ever. We may, sparingly, update you on our product offerings and the goings on at the Marblehead Salt Co. We'll give you an easy way to opt out of that.