We are a small business in a world where "free second day shipping" has become a part of America's culture. With due respect to Amazon.com, we just can't afford it. We make the salt by hand and will do our best to get orders out as quickly as possible.
While many orders will ship next day, especially if the order is received before 4 PM Eastern Time, but please allow up to a week (in some cases of emergency like the Blizzard of 2015 perhaps a month!) for orders to be packaged and shipped. We make, label and package the salt by hand. It is a very customized product that takes significant time and effort for which we charge a fair price. From a start of a boil until the salt is packed and ready to ship can take three to four days.
Theo doesn't have opposable thumbs so it's much harder for him to help pack and ship than it is to answer emails.
Orders ship USPS Priority Mail with tracking and insurance.
International orders ship USPS Priority International without tracking.
If you live in Marblehead, we offer free delivery for all orders over $50. Enter "marbleheadforever" in the coupon box. If you don't live in Marblehead and select this option we will cancel your order and you'll have to fill it out again. Plus, Theo will be sad.
Please send an email before placing an order with any special shipping requests such as tracking for international orders, different carriers or overnight mail requests (sometimes it's necessary and sometimes we can accommodate -- let's hope they're both the same day for you!).
Shipping costs and credit card/paypal/internet processor fees are not refundable.